Terms & Conditions
Please read these terms carefully before using our website.
Acceptance of Terms
By accessing and using the Radhe Silk Palace website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you should not use our website or services.
Products
We make every effort to display the colours and details of our sarees as accurately as possible. However, actual colours may vary slightly from what appears on your screen due to monitor settings and lighting conditions. Product descriptions are provided for informational purposes and we do not warrant that they are error-free.
Pricing
All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes. We reserve the right to modify prices at any time without prior notice. The price applicable to your order is the price displayed at the time of placing the order.
Orders
Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order. Orders may be cancelled if the product is out of stock, if there is an error in pricing, or if we are unable to verify your information. You will be notified if your order is cancelled.
Payment
We currently accept Cash on Delivery (COD) as our payment method. Payment is to be made in full at the time of delivery. Failure to make payment upon delivery may result in the order being returned and your account being restricted.
Delivery
We aim to deliver orders within 5-7 business days across India. Delivery timelines are estimates and may vary due to factors beyond our control such as weather conditions, courier delays, or remote locations. Please refer to our Shipping Policy for detailed information.
Returns & Exchanges
Returns and exchanges are subject to the terms outlined in our Return & Exchange Policy. Please review that policy for complete details on eligibility, process, and timelines.
Limitation of Liability
Radhe Silk Palace shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or purchase of our products. Our total liability shall not exceed the amount paid by you for the specific order in question.
Intellectual Property
All content on this website including text, images, logos, and design elements are the property of Radhe Silk Palace. You may not reproduce, distribute, or use any content from this website without our prior written consent.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Varanasi, Uttar Pradesh, India.
Contact
If you have questions about these terms, please contact us. We will be happy to assist you.