Privacy Policy
Your privacy is important to us. This policy explains how we handle your information.
Information We Collect
When you place an order or create an account on Radhe Silk Palace, we collect personal information such as your name, phone number, email address, and shipping address. This information is necessary to process your orders and provide you with our services.
How We Use Your Information
We use your personal information for the following purposes:
- Processing and fulfilling your orders
- Communicating with you about your order status
- Providing customer support and resolving issues
- Sending order confirmations and delivery updates
- Improving our website and services
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and access is restricted to authorized personnel only.
Cookies
Our website uses cookies and local storage to enhance your browsing experience, remember your cart items, and maintain your session. These are essential for the proper functioning of our website. We do not use cookies for third-party advertising or tracking.
Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only with trusted courier partners for the purpose of delivering your orders. These partners are obligated to keep your information confidential.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of promotional communications
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about our privacy policy, please contact us. We are happy to address any queries you may have.